MILE HIGH GLASS INC. PRIVACY POLICY
Effective Date: 7/23/2025
Introduction
At Mile High Glass Inc., we understand the importance of maintaining the confidentiality and security of your information and are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us regarding our commercial and residential glass services, including window tinting film, shower doors, mirrors, and glass installation and repair.
By using our website or services, you consent to the practices described in this policy. We may update this privacy policy from time to time, and your continued use of our services constitutes acceptance of any changes. Please review this policy periodically for updates.
If you have questions about this privacy policy, contact us using the information provided on our website.
Key Definitions

• "Personally Identifiable Information" means information specific to you as an individual, such as your name, address, email, or phone number

• "User Information" includes all Personally Identifiable Information and other data discussed in this policy

• "Site" refers to our website, mobile applications, and any related digital platforms

Information We Collect
Information You Provide to Us
When you interact with our services, we may collect:

• Contact Information: Name, email address, phone number, mailing address

• Project Information: Service location, project specifications, installation details

• Business Information: Company name, business address (for commercial clients)

• Communication Records: Your interactions with us via email, phone, or forms

• Payment Information: Billing details (processed securely through third-party providers)

Information Collected Automatically
When you visit our website, we may collect:

• Site Traffic Information: Browser type, operating system, device information, IP address

• Usage Data: Pages visited, time spent on site, access dates and times

• Analytics Data: Information to help us improve our website and services

Information from Third-Party Sources
We may collect publicly available information about you from social media platforms and other online sources.
How We Use Your Information
We use your information to:
Provide Our Services

• Process service requests and provide estimates

• Schedule and coordinate glass installation, repair, and maintenance

• Communicate about project progress and completion

• Process payments and maintain service records

Improve Our Business

• Enhance our website and customer experience

• Conduct quality assurance and follow-up services

• Analyze customer preferences and service trends

• Develop new services and offerings

Legal and Business Purposes

• Comply with legal requirements and regulations

• Protect our rights, property, and safety

• Prevent fraud and ensure security

• Support business operations and administration

Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information only in these circumstances:
Service Providers
We may share information with trusted third parties who help us:

• Process payments

• Provide customer support

• Maintain our website and systems

• Deliver our services to you

Legal Requirements
We may disclose information when required by law or to:

• Comply with legal processes

• Protect our rights or safety

• Prevent illegal activities

• Respond to government requests

Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
With Your Consent
We may share information for other purposes with your explicit consent.
Cookies and Web Technologies
Our website uses cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and usage patterns

• Provide relevant content and advertising

• Improve website functionality

You can control cookie settings through your browser, though this may affect website functionality. Third-party analytics providers may also use cookies on our site in accordance with their own privacy policies.
Third-Party Websites and Payment Processing
Our website may link to third-party sites with their own privacy policies. We are not responsible for the privacy practices of external websites.
For payment processing, we use secure third-party providers. Payment information is collected directly by these providers under their own terms and privacy policies.
Social Media and User-Generated Content
Information you post on social media platforms or public areas of our website is done at your own risk. We cannot control how others may use this information. Please be cautious about sharing personal information in public forums.
Any feedback, suggestions, or ideas you share with us may be used by Mile High Glass Inc. without compensation or acknowledgment.
Employment Applications
Information provided in job applications is used solely to evaluate candidates and will be retained only as long as necessary for employment purposes or as required by law.
Data Security
We employ appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data

• Secure data storage and transmission

• Limited access on a need-to-know basis

• Regular security assessments

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Access and Correction
You may contact us to:

• Access your personal information

• Correct inaccurate information

• Update your contact preferences

• Request removal from marketing lists

Marketing Communications
You can opt out of promotional emails by following unsubscribe instructions or contacting us directly.
California Residents
California residents have additional rights under state privacy laws, including the right to request information about how we share personal information with third parties for marketing purposes.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
For more information about protecting children's privacy online, visit: https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online
Data Retention
We retain your information only as long as necessary to:

• Provide our services and support

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Maintain business records as required

Contact Information
For questions about this privacy policy or to exercise your privacy rights, contact us:
Mile High Glass Inc.
[Phone Number]
[Email Address]
[Mailing Address]
Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated through our website or direct communication. The effective date at the top of this policy indicates when it was last updated.
This privacy policy is designed to comply with applicable privacy laws. Your continued use of our services constitutes acceptance of this policy and any updates.